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Service / Warranty / Recall
Dealer Communications System (DCS)
Consumer Relationship Management (CRM)
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The Strategic Motor Vehicle Systems are a proven, time-tested family of software applications that address the vehicle distribution and aftersale support missions for motor vehicle manufacturers, importers, and distributors. Our systems address the following application areas:
Vehicle Distribution (Volume planning, ordering, allocation, wholesale, retail)
Product Support / Service / Warranty / Recall
Service Parts distribution
Dealership Information Management
Consumer Relationship Management - CRM
Consumer Web Applications (Vehicle Configurator, Dealer Locater, Consumer Contact Management)
Dealer Communications System (multi-lingual web portal for dealer information and data interchange)
Finance and Accounting Systems Integration
These applications incorporate the best practices of over 30 motor vehicle manufacturers, importers, and distributors. As both technology and business practices have advanced, we have implemented new generations of applications. For example, our Vehicle Distribution System and our Dealer Communication System are both in their fourth generations. They reflect the current state of technology in that they include optional integrated Enterprise Content Management (Document Management) capabilities and are 100% Internet ready.
Recent product updates include:
Consumer Relationship Management V3.0 –
Marketing Program and Consolidated Consumer Management
Cross Applications System V2.7 –
Enhanced Multi-Point OEM and Megadealer Security Capabilities
Product Service / Warranty / Recall System V3.2 –
Enhanced Extended Warranty Capabilities
Vehicle Distribution System V4.1 –
Integrated Vehicle Pipeline Management
Vehicle Distribution System V4.0 –
Vehicle Allocation for Complex Logistical Systems
For more information on individual applications, please select them from the list on the left.
Corporate Headquarters - 17 South Franklin Turnpike, Ramsey, New Jersey 07446 USA
Phone: +1 (201)-327-9400 -- Toll Free: +1 (800)-727-7260
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Copyright, Strategic Business Systems, Inc., 2016.