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ServerProven® for IBM eServer®

LANSA business partner
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The Strategic Motor Vehicle Systems specifically address the vehicle distribution operations and aftersales support missions for motor vehicle manufacturers, importers, and distributors. They reflect over thirty calendar years of experience incorporating the best practices of both over 30 vehicle OEM customers as well as perspectives gained from studying many other vehicle OEM's.

Our systems address the following application areas: You will operate on current technology while using our systems. They have prospered over four generations of technology changes. They are cloud served, Internet driven, and are accessible through browser, mobile, and graphical user interfaces. Our computing platform has never experienced database corruption. It possesses the lowest Total Cost of Ownership ( TCO ) in the computing industry.

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Recent product updates include:
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Our benefits over using an ERP solution alone

Our systems do not force any of the compromises that exist when implementing an ERP system. Many of our best customers use ERP systems for their manufacturing and finance requirements while using our applications for their sales and product support missions. Our customers continue to realize the value that our systems provide in spite of their ERP vendors claim that our systems are not needed.

Consider the complexity of vehicle configurations. ERP systems force the definition of each unique vehicle to a specific part number. At best, some can support a model year, model and "variant code". It is nearly impossible to manage the nearly limitless combination of model years, sales models, and options within that structure. Our systems allow the complete definition of each vehicle to reflect each element in its specific configuration in an easy to use format.

Here are some observations that we have noticed in ERP implementations that our customers never have to face. ERP systems are built to make, sell, support and track the finances of generic "widgets". They neither possess the ability to manage the complexity of motor vehicles nor the demanding warranty and government compliance required specifically for the industry. Imagine the face of the:
  • Warranty manager whose ERP system required his dealers to submit a "negative parts order" in order to make a warranty claim
  • Parts manager whose ERP system caused vehicles to regularly show up on his parts stock status and inventory valuation reports due to data coding issues.
  • Controller whose ERP system required all users to exit the system in order to back out a transaction or to override the price for a vehicle
  • Dealer network manager who is charged back for 6+ ERP seats per dealer times hundreds of dealers for both initial charges and annual support charges
  • IT manager who needed to work with "bolted on" solutions to address unaddressed ERP deficits like:
    • Vehicle allocation
    • Monroney label (window sticker) printing
    • Vehicle configurators
    • Port option installation
    • Aftersales government compliance requirements
Our customers do not face these issues.

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USA-specific compliance issues

If you are distributing vehicles in the USA, there are many legal compliance issues integrated into the framework of our applications that ERP systems do not support. Here are some examples.

When you terminate an underperforming dealer, the #1 complaint that you will face in court is that you did not fairly distribute vehicles to them. Our integrated Vehicle Allocation system provides an unbiased distribution of vehicles with the ability to document any exceptions that occur. No ERP system has this capability.

There are many governmental compliance issues related to product aftersales support. Our systems provide integrated support for these compliance issues.
  • Product recalls and voluntary service campaigns are inevitable. We manage this process and produce all required NHTSA compliance reports.
  • Every state has its own Lemon Law regulations that can potentially require a vehicle buyback. We have application logic that identifies potential Lemon Law situations so that early intervention is possible.
  • For vehicles in areas with Emission Controls (CARB in California, for example), our systems identify vehicles that are subject to regulation and allow you to monitor, manage, and report your compliance in order to avoid potential emissions recalls.
  • NHTSA's TREAD ACT involves extremely complex reporting of production, death and injury incidents, property damage, consumer complaints, product defects, and field reports. Our applications manage all of this data and produce both management reporting as well as the XML datastream required for reporting.

For more information, please CONTACT US!



Motor Vehicle Dustomers
           ... and many more!
 
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Corporate Headquarters - 17 South Franklin Turnpike, Ramsey, New Jersey 07446 USA
Phone: +1 (201)-327-9400 -- Toll Free: +1 (800)-727-7260
 
   
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