Data Entry Performed by Dealers
Typically,
communicating with dealers involves mail, phone, and
faxes. These means of communication can be expensive,
resource-intensive, and inconsistent. With DCS, your
dealers have the ability to enter information (parts
orders, warranty claims, vehicle orders, retail sales,
etc.) directly into their DCS computer. The system provides
data validation and verification routines to help guide
the dealer through the data entry process.
Benefits...
Data entry and administration resources can be redeployed
to more tactical responsibilites, and your employees
can focus on your core business. Dealers enjoy a significant
improvement in response to their DCS requests. All received
information is guaranteed complete and correct, eliminating
the need for time-consuming auditing of paper submissions.
Also eliminated are duplication, lost data, and the
need for filing voluminous quantities of paper.
Data Validation at the Dealerships
As
dealers enter information into Strategic's DCS, extensive
validation checks are performed. These checks verify
that information is correct and prompt dealers for required
information not yet entered. Each information field
provides field-level help via pop-up windows or drop-down
lists so that dealers may search for correct values.
The closer to the point of entry that an error is found,
the easier it is to fix. Most errors are flagged and
fixed at data entry time. More subtle errors are detected
when the information is transmitted, and the errors
are reported back to you so they can be fixed.
Benefits...
100% error free, complete information from your dealers!
Time and telephone expenses to correct erroneous data
are virtually eliminated. No longer must your staff
and dealers spend hours researching and correcting data
entry mistakes. |