Warranty/Service system utilizes information from various
system modules (Vehicles, Parts, Accounting, Dealers,
etc.). In order to provide an integrated solution for
your organization, the Strategic Warranty/Service Administration
System has been designed with built-in database interfaces.
These allow the Warranty/Service system to interface
into any existing module necessary for supporting warranty
The Warranty System's database interface provides the
benefits of a solution fully integrated with your existing
system modules. Integration of the Strategic Warranty
Service Administration system is possible without costly
system modifications. This interfaced solution allows
you to maintain one central database, eliminating data
Built-In Dealer Communication Interface
Warranty/Service System interfaces with the Strategic
Dealer Communications System, providing an electronic
Communications link between you and your dealerships.
Dealers can submit warranty claims, make inquiries
on claim status, and print warranty claim information.
This interface enables you to easily extend your warranty
activities to your dealers.
The DCS interface allows you to easily integrate the
Strategic Dealer Communications System with the Strategic
Warranty System without disrupting your daily warranty
activities. The Strategic Dealer Communications System
allows you to push your data entry and validation
requirements to your dealerships (reducing your data
entry costs). Dealerships realize improved service
and response through such advantages as same-day processing
of warranty claims, access to vehicle warranty and
claim information, and the electronic return of claims